Caring & Common Failures

Caring for your battery

• If equipment is to be stored for a long period of time the batteries should be disconnected to avoid undue drain on the batteries and any potential for damage to the equipment. Although XcellR8 batteries have a low self-discharge rate which permits reasonable storage time of a fully charged battery, it is important that a lead acid battery when stored be recharged less than every 6 months.

• Batteries should not be stored in a discharged state or at elevated temperatures.  If a battery has been discharged for some time, or the load was left on indefinitely, it must be recharged as soon as possible to prevent sulphation damage. Ensure battery is fully recharged as a partial charge will not prevent sulphation.

• Continuous over-or undercharging is the single worst enemy of a lead-acid battery. Caution should be exercised to ensure that charging system voltage is correct.

• Do not apply undue force to the terminals or bend them. Avoid applying heat to the terminals through processes such as soldering.

• Do not place batteries in close proximity to objects which can produce sparks or flames, and do not charge batteries in an inverted position.

• Avoid exposing batteries to heat! Care should be taken to place batteries away from heat-emitting components. If close proximity is unavoidable, provide ventilation. Service life is shortened considerably’ at ambient temperatures above 30°C (86°F).

• Do not mix batteries with different capacities, different ages or of different makes. The difference in characteristics will cause damage to the batteries and possibly to the attached equipment.

• It is good practice to ensure that the connections are re-torqued and cleaned periodically

Common reasons
for battery failures

The battery’s life is determined by the application and the operating conditions. There are various factors that can contribute to the battery’s failure, all of which can be categorized into 2 separate groups: manufacturing and non-manufacturing faults.

Manufacturing Faults

Typically, the first 3 months is when these will occur.

Short Circuits/Dead Cells

This is when 1x cell will show a dramatically lower Specific Gravity reading than the other cells.

Internal Break

This can result from physical damage to a battery during transportation.

Non-Manufacturing Faults

These are not included in the Battery Manufacturers strict quality control systems and are more likely to occur the longer the battery is in service. These are often caused by a problem with the vehicle’s electrical system, its operation or the battery application.

Wear and Tear

As a battery gets older, grid metal corrodes, and active material is lost from the plate. Over time this leads to a point where the battery loses its capacity and will no longer be able to start a vehicle.

Note- High temperature will increase the rate at which they degrade.

Sulphation

Sulphation is the formation or deposit of lead sulphate on the surface and in the pores of the active material of the batteries’ lead plates. If the sulfation becomes excessive and forms large crystals on the plates the battery will not operate efficiently and may not work at all.

This occurs when the battery is not fully charged and left in this state for an extended period.

Over-Charging

Often caused if the vehicles charging system is not operating correctly.

Under-Charging

Short drives, stop start driving or faulty alternators can cause the battery to not receive a full charge.

Physical Damage

Handling, storage and Incorrect fitment can lead to external damage and subsequent failure.

Incorrect Application

Fitting a smaller, less powerful battery or a battery designed for another application can lead to early failure.

Discharge

Some vehicles may have excessive current draw from computers, alarm etc, or lights and other accessories left on, that can drain the battery while stopped for extended periods.

Product Documentation

AC Delco Warranty Documentation

ACDelco Warranty Information

ACDelco Batteries are warranted throughout Australia against faulty workmanship and materials. Depending on the battery and application the amount of time covered varies, refer to the table below for details.

If an ACDelco Battery is defective (other than for the warranty exclusions specified below) during that period, we will replace or repair it at our cost. To make a claim please return the part to the place of purchase, or your nearest authorised ACDelco stockists. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under this warranty are in addition to other rights and remedies you may have at law.

This voluntary warranty is given by GM Holden Ltd (trading as ACDelco) of 191 Salmon Street, Port Melbourne,

Victoria, Australia. For customer assistance, please call us toll free on 1800 ACDelco (1800 223 352).

WARRANTY CONDITIONS

This warranty does not cover:

  • Normal wear and tear.
  • Labour for removal, and replacement of the unit, from the vehicle unless prior written approval has been obtained from ACDelco.
  • Parts which have been subjected to deliberate abuse.
  • Conditions resulting from abnormal wear, negligence, alterations or accidents.
  • Incorrect fitment.
  • Parts used in an incorrect application or parts that are not used for their intended purpose.

WARRANTY QUESTIONS AND ANSWERS

  1. Will using ACDelco parts void my new vehicle warranty offered by the vehicle manufacturer?
  2. As ACDelco products are made to exacting standards, their use should not affect your vehicle warranty provided the correct part is used and is correctly fitted. However, if the use of a correctly installed ACDelco part causes a component failure in your vehicle that is not covered by the manufacturer, ACDelco will, subject to the above Warranty Conditions, cover the cost of repair.
  3. The manufacturer of my vehicle has rejected a warranty claim as they are claiming the failure was caused by a faulty ACDelco part, will ACDelco cover the repairs?
  4. In the unlikely event that it is determined that an ACDelco part has lead to a component failure in your vehicle ACDelco will cover the cost of the repair, subject to the above Warranty Conditions.
  5. How do I make a warranty claim?
  6. In the first instance contact the place of purchase. Should you require further assistance contact ACDelco on 1800 223 352.

COPYRIGHT STATEMENT

No part of this publication may be reproduced, stored in any retrieval system or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of ACDelco. This includes all texts, illustrations, tables and charts.

How to choose the correct battery

Don’t let choosing the correct battery scare you. It’s really not that complicated!!
If you are unsure, please don’t hesitate to contact us at Battery HQ!!

APPLICATION

  • Starting
  • Deep Cycle
  • Dual Purpose (starting and cyclic use)

First thing to determine is whether you need a starting battery, deep cycle battery or a combination.

Starting batteries deliver a large burst of power for a short time as needed for normal engine starting. The battery is then recharged by the alternator. Unlike a deep-cycle battery, starting batteries are not designed to withstand multiple discharge/recharge cycles, and draining it can significantly shorten its life. Starting batteries will generally have more CCA (Cold Cranking Amps) but less AH/RC (Amp Hours/Reserve Capacity).

Deep cycle batteries are designed to provide a steady amount of current over a long period of time. Deep cycle batteries can be repeatedly discharged and recharged without causing damage or shortening their life. They are well suited to powering numerous electronics and plug-in accessories, or other applications that place high demands on them such as marine. Deep cycle batteries will be the opposite to starting batteries and have less CCA but more AH/RC.

Dual purpose batteries are often found in some marine applications which require a combination of good CCA along with good AH/RC. (AC Delco HCM and SPN series)

TYPE

  • Flooded lead acid
  • AGM (absorbed glass mat)
  • EFB (enhanced flooded battery)
  • Lithium

The way they are constructed, and the materials used determine the type of battery.

Flooded lead acid starting batteries are the most common. Most are Sealed Maintenance Free and common on most vehicles. These are great due to the lower manufacturing costs and the ability to handle the under-bonnet temperatures.

AGM and EFB are improvements in the construction to handle higher demands.

AGM and EFB starting batteries (AC Delco & Optima) can often be found in modern cars that have start/stop capabilities and in performance vehicles. This is a great upgrade from your flooded lead acid battery.

AGM deep cycle batteries (PowerSonic & Sentry) can often be found in caravans, boats and in the back of utes etc. They can handle more cycles and hold more Amp Hours. BUT, cannot handle under bonnet temperatures.

Lithium starting batteries are often found in performance vehicles and motorcycle applications, where small and light weight is necessary, but very high CCA are required.

Lithium deep cycle batteries are the ultimate package. They are light and compact yet hold a lot of AH and can be cycled a lot more than a flooded lead acid or AGM.

SOME FEATURES TO LOOK FOR WHEN CHOOSING A BATTERY ARE …

PHYSICAL SIZE

Most batteries are grouped by physical size. Automotive companies have designed their cars around fitting this size battery in a particular position. Make sure your new battery will fit according to the vehicle manufacturer’s specifications. In some cases, a bigger battery can be used if it fits without any interference. Please ensure the terminals have necessary bonnet clearance.

HOLD DOWN CLAMP

Make sure your new battery will be held down properly according to the vehicle manufacturer’s specifications. Some batteries will have a clamp over the top, and some will use a bottom hold down method.

RECESSED POSTS/TERMINALS OR STANDARD

Some European batteries (DIN) have recessed terminals which can allow a bigger capacity, with out taking up more area.

POST/TERMINAL SIZE

Some Japanese batteries (JIS) will have a smaller than standard post. Adaptors are available to make the battery’s post larger, but terminals would need replacing if standard posts are on battery and vehicle has small terminals.

POST/TERMINAL LOCATION

Left, or right? Generally, this is referenced with the posts/terminals closest to you. In some cases, this won’t matter, but it is good practice to position the positive terminal to the centre and rear of the vehicle.

BATTERY RATINGS

COLD CRANKING AMPS (CCA)

The current that a fully charged battery can deliver for 30 seconds and maintain a terminal voltage greater than or equal to 1.2v per cell (7.2v) at -18deg C.

AMP HOUR (AH)

The ability of a fully charged battery to deliver a specified quantity of electricity at a given rate over a period of time. (common AH rate is 20 hour)

RESERVE CAPACITY (RC)

Number of minutes a new, fully charged battery can be discharged at 25 amps and maintain a terminal voltage higher than 1.75v per cell (10.5v) at 27deg C.

It is important to choose a battery that meets the manufacturers requirements. In the past CCA has been the most important factor, but with electronic components and accessories increasing in modern cars, the reserve capacity is critical due to the parasitic drain of these when the engine isn’t running. Reserve capacity is also critical for vehicles that only do short trips, when the alternator doesn’t have time to replace the electrical energy used to start and run the vehicle.

If unsure, please contact Battery HQ for assistance with choosing the correct battery for the application. Please include as much information as possible.

Other Warranty Documentation

Warranty & Returns

The products must be new, unused, uninstalled and complete with all parts.

Returned products must be current production items.

A copy of the original sales invoice or proof of date & purchase.

Must meet the manufacturer’s warranty requirements.

Please note a refund is not always available if you do not meet the above requirements.

 

WARRANTY CONDITIONS

This warranty does not cover:

Normal wear & tear.

Labour for removal, and replacement of the unit from the vehicle.

Parts which have been subjected to deliberate abuse.

Conditions resulting in abnormal wear, negligence, alterations or accidents.

Incorrect fitment

Parts used in an incorrect application or parts that are not used for their intended purpose.

 

Please note- This warranty does not cover batteries that are not charged properly or batteries that are left uncharged for extended periods of time (sulphated). Batteries must be fully charged after any significant use and the charge cycle must be completed.

 

Please refer to the warranty details as supplied by the manufactures of each product. Battery HQ or any of its affiliates shall not be liable for injury, consequential, or other types of damages resulting from misuse of the product.

 

 

Invicta Warranty Documentation

Invicta Lithium Iron Phosphate (LiFePO4)

 General Product Limited Warranty

Sealed Performance Batteries (SPB) warrants the Invicta Lithium range against defective workmanship and materials for the period specified below after battery was shipped from SPB, or for the full period from date of shipment.

 Warranty Period:

From the date of shipment, three years full coverage.

 Conditions:

  • The warranty is invalid if the battery has been subject to misuse, abuse or physical damage.
  • The batteries are subject to IEEE Standard 1188 Acceptance Test at time of installation. If they do not meet both, or either, the standards and the published Invicta Lithium specifications the company, SPB, must be notified immediately and the user should request further instructions.
  • The battery will be determined to be defective if it fails to deliver less than 70% of its rated capacity during the warranty period, subject to the conditions listed below:
  • The residual battery capacity is determined by:
  • Fully discharging the battery to 0% SOC at 1C or less
  • Fully charging the battery at the recommended voltage and rate for a minimum of 24 consecutive hours
  • Fully discharging the battery to 0% SOC at 0.5C or less and 73°F (23°C)
  • The percentage of rated capacity is calculated as:

Percentage of rated capacity (%) = [(IC/5) * hours to discharge] /C rated] * 100

Where:

C rated = Rated Capacity (Amp Hours)

IC/5 = C rated/5 (Amps)

  • The Invicta Lithium battery selected by the user must be of the correct size, design, and capacity for the intended application. Failure to do this will invalidate the warranty.
  • The battery should be installed and operated at a temperature not exceeding the batteries design limits as published in the specification sheet issued at that time, this include under bonnet applications.
  • The batteries should be paired with a suitable designated charger with the correct settings and Voltage / Current limitations as indicated in the specification sheet. Incorrect selection of charger and/or failure to follow the correct charging regimen will void the warranty.
  • The batteries must not be used in starting applications.
  • Information to be provided along with the warranty claim where possible should include
  1. Battery type/Quantity
  2. The date code/Installation date
  3. Approximate operating temperature
  4. Battery connection configuration – number in series / parallel
  5. Charger Settings (Charging voltage and current settings)
  6. Approximate load.
  • User agrees to make accessible the batteries under warranty to SPB or its’ authorized representative for inspection at reasonable hours and time intervals.

The warranty shall be voided if the battery becomes unserviceable due to: fire, freezing, abuse, neglect, repair, alteration or modification or any act of God.

Installation of the batteries must be performed by suitably qualified technicians and in accordance with proven acceptable practices or the warranty will be voided.

This warranty shall apply only to original purchasers in Australia or NZ. Warranties may be extended to other countries on a case by case basis. Please contact SPB to gain authorization for this.

Claims:

  • Contact the original point of purchase for instructions.
  • Request return authorization. No returns will be credited without an authorization.
  • In the case of returned product the batteries must be packed with sufficient padding and in the appropriate cartons to eliminate the risk of damage in transit.
  • The battery must only be returned in compliance with the transport and packaging regulations ruling at that time. Failure to do this may result in the carrier refusing the shipment.
  • Incorrectly identifying the content of such packages is illegal and the shipment could possibly be subject to substantial fines and confiscation of the goods in accordance with Federal and State laws.
  • SPB has the option to credit or replace products deemed defective and under warranty.
  • Cost of travel, installation, transportation shall be borne by the purchaser.

The above warranty is in lieu of and not limited to all other remedies including negligence and breach of contract.

 The Competition and Consumer Act 2010 and the Australian Consumer Law may guarantee certain conditions, warranties and undertakings in relation to Goods.  To the extent they apply, these guarantees cannot be modified nor excluded by contract, and this warranty document does not purport to modify or exclude any conditions, warranties, guarantees and undertakings under the Australian Consumer Law.

Battery Recycling

Battery Recycling

BatteryHQ is dedicated to the protection of our environment and we would urge you to recycle your old batteries on every occasion.

We in the battery industry are proud of the fact that lead-acid batteries are the environmental success story of our time. More than 97% of all battery lead is recycled. Compared to 55% of aluminium soft drink and beer cans, 45% of newspapers, 26% of glass bottles and 26% of tyres, lead acid batteries top the list of the most highly recycled consumer products.

The lead-acid battery gains its environmental edge from its closed loop cycle. The typical new lead-acid battery contains 60 to 80 percent recycled lead and plastic. The recycling cycle goes on indefinitely, that means the lead and plastic in the lead-acid batteries that you use have been – and will continue to be – recycled many, many times. This makes lead acid battery disposal extremely successful from both environmental and cost perspectives.

Almost all scrap metal merchants will accept used lead-acid batteries for recycling. A collection service is available at most landfills, transfer stations, service stations and automotive workshops. Many councils have regular collections or drop-off locations for hazardous waste. Visit your council pages onRecyclingNearYou.com.au to find out about hazardous waste services in your area. If you are still having difficulties, we would be happy to direct you to a local recycling source in your area.

Recycling a spent lead-acid battery involves five basic steps:

The battery is broken apart in a hammer mill, a machine that hammers the battery into pieces. The broken battery pieces go into a vat, where the lead and heavy materials fall to the bottom while the plastic rises to the top. At this point, the polypropylene pieces are scooped away, and the liquids are drawn off, leaving the lead and heavy metals. Each of the materials goes into a different “stream.” We’ll begin with the plastic, or polypropylene.

PLASTIC The polypropylene pieces are washed, blown dry and sent to a plastic recycler where the pieces are melted together into an almost-liquid state. The molten plastic is put through an extruder that produces small plastic pellets of a uniform size. Those pellets are sold to the manufacturer of battery cases, and the process begins again.

LEAD The lead grids, lead oxide & other lead parts are cleaned and then melted together in smelting furnaces. The molten lead is poured into ingot moulds. Large ingots, weighing about 2,000 pounds are called hogs. Smaller ingots, weighing 65 pounds, are called pigs. After few minutes, the impurities, otherwise known as dross, float to the top of the still-molten lead in the ingot moulds. The dross is scraped away, and the ingots are left to cool. When the ingots are cool, they are removed from the moulds and sent to battery manufacturers, where they are re-melted and used in the production of new lead plates and other parts for new batteries.

SULPHURIC ACID Old battery acid can be handled in two ways. The acid is neutralized with an industrial compound similar to household baking soda. This turns the acid into water. The water is treated; cleaned and tested to be sure it meets clean water standards. Then it is released into the public sewer system. Another way to treat acid is to process it and convert it to sodium sulphate, an odourless white powder that’s used in laundry detergent, glass and textile manufacturing. This takes a material that would be discarded and turns it into a useful product.

Brands we stock

BatteryHQ has a wide range of Automotive, Motorcycle, Commercial and Marine Batteries to suit almost every vehicle and application.

Can't find what you're looking for?

Give our friendly staff a call or pop into our store for FREE advice and assistance with all your battery needs!.

82/193 South Pine Rd, Brendale Qld 4500

Phone: 0434 232 193